creora® Commitment to Excellence

Policy
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We hope to enhance the quality and reputation of each party’s respective trademarks and products.
Please refer to the below process to request fabric certification, garment certification to use creora trademark or
hangtag.

1) To request creora® fabric certification

1. Complete the request form
- Upload a scanned copy of the creora yarn supplier's commercial invoice.
- In case of denim, woven, legwear or seamless, upload a scanned copy of the covering yarn’ supplier’s
commercial invoice.
2. You will receive a confirmation email from HYOSUNG TNC Inc., and you have to send:
- 2yds of the finished fabric for testing to the below address.

- In case of legwear or seamless, please go to garment certification request page.
You don’t need to submit fabric certification request.

[HQ - Address to send fabric or garment sample for testing]

Spandex PU marketing team, 10th floor, Hyosung Corporation, 119, Mapo-daero, Mapo-gu, Seoul (04144)
Attention: Hee Kim (Tel: +82-707-7355, Fax: +82-2-707-7103)

[CHINA - Address to send fabric or garment sample for testing]

Address: 7C51, Shanghai Mart, No.2299, West Yan’an Road, Changning District, Shanghai
Attention: 朴美珍 Mejin Park (Tel: +86 13277918619, Email:JT85230027@hyosung.com.cn)

※ If information in the request form is insufficient, HYOSUNG TNC Inc. reserves the right to reject the order.

3. HYOSUNG TNC Inc. gives confirmation by email and provides fabric certification as requested.
※ Fabric certification doesn't mean that they can use creora trade mark for garment.
garment supplier should send a garment certification request form and follow the process.

2) To request creora® garment certification to use creora trademark or hangtag

1. Complete the request form
- Upload a scanned copy of the creora yarn and fabric supplier's commercial invoice.
- In case of denim, woven, legwear or seamless, upload a scanned copy of the covering yarn’ supplier’s
commercial invoice.
2. You will receive a confirmation email from HYOSUNG TNC Inc., and you have to send:
- a garment sample for testing to the below address.
- In case of legwear or seamless, please send 2 garment samples.

[HQ - Address to send fabric or garment sample for testing]

Spandex PU marketing team, 10th floor, Hyosung Corporation, 119, Mapo-daero, Mapo-gu, Seoul (04144)
Attention: Hee Kim (Tel: +82-707-7355, Fax: +82-2-707-7103)

[CHINA - Address to send fabric or garment sample for testing]

7C51, Shanghai Mart, No.2299, West Yan’an Road, Changning District, Shanghai
Attention: 朴美珍 Mejin Park (Tel: +86 13277918619, Email:JT85230027@hyosung.com.cn)

※ If information in the request form is insufficient, HYOSUNG TNC Inc. reserves the right to reject the order.

3. HYOSUNG TNC Inc. gives confirmation by email and provides materials as requested.

[Garment certification to use creora trademark]

- If samples meet fabric/garment requirements, HYOSUNG TNC Inc. send a confirmation letter with garment
certification to requestor.

[Hangtag]

- If samples meet fabric/garment requirements, HYOSUNG TNC Inc. send hangtag. All delivery charges will be
charged to hangtag requestor’s own cost. Hyosung does not send hangtags to fabric suppliers.

Please download user manual of online order process and review carefully beforehand

If you have any questions, don’t hesitate to contact us (creora@hyosung.com)

Download user manual

PLEASE READ THIS IN ADVANCE